Switching GAPP Providers in Georgia: What Families Should Know

You are not locked in

Your child's GAPP approval and nursing hours belong to your child, not to a particular agency. That means you can generally move to a new provider while keeping the care your child is already approved for. The approval follows your child.

Signs it may be time to switch

Trust your instincts. Common reasons families move include:

• Frequent missed or late shifts leaving gaps in care
• A constant rotation of unfamiliar nurses
• Poor communication or unreturned calls
• Feeling unheard when you raise concerns

How to switch smoothly

The key is to line up your new provider before leaving the old one, so there's no gap in your child's care. A good incoming agency will help coordinate records and the transition of your child's plan of care.

Bring your child's current approval details, plan of care, and recent documentation. An experienced agency handles the rest and keeps you informed throughout.

Making the change with BrightStars

If you're considering a change, our care coordinators can walk you through what switching would look like for your family and help ensure your child's care continues without interruption. There's no pressure — just clear answers.